TTAND University

Message from the Instructor

Course Objective

1.1 Introduction

1.2 Your Personal Image

1.3 Building Your Confidence

1.4 Elevator Pitch

1.5 Elevator Pitch Creation

1.6 Elevator Speech Essentials

Elevator Pitch Example

Test Your Knowledge

2. Sales Process

2.1 Asking The Right Questions

2.2 Qualifying Questions

2.3 Qualifying Questions Continued

2.4 Qualifying Questions Conversation

Qualifying Questions Quiz

2.5 Listening

2.6 Listening Continued

2.7 Setting Expectations

2.8 Delivering Promises

2.9 Research

2.10 Research -Continued

2.11 More on Research

2.12 Presenting the Quote

2.13 Sample Proposals

2.14 Answering Questions and Handling Objections

2.15 A few more Questions from Client

Test Your Knowledge

2.16 Making the Booking

2.17 Booking Continued

2.18 Special Occasions

2.19 Finalizing the Booking

2.20 Follow Up

2.21 Follow up Continued

Test Your Knowledge

2.22 Conclusion